Leanne DeMaio

Leanne DeMaio - Sales Director

Realtor®

West-Airport Regional Office

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Experience & Passion For People- Where it Matters Most

Having worked in customer service roles since 1996, over half of those years in a leadership position, I’ve always heard “There’s no way I could do your job; having to deal with people and their problems”. That’s exactly what I enjoy- the simple, yet complex task of what others find difficult that all just boils down to good ol’ customer service and taking care of people.

I’ve carried this passion into my real estate career which began in 2016 as a manager apprentice and has since lead me to my current position as Sales Director of one of the top 3 offices in Berkshire Hathaway HomeServices The Preferred Realty. My love for this career is not only driven by helping our clients get through the hurdles of their real estate transactions, but also by coaching, caring for, working to find solutions for, and giving our agents tools and skills to make them the best agents they can be. I call this servant leadership.

So, whether you need someone to be your guide, your shoulder, your cheerleader, or your guardian, you can count on me to apply for the job!

What You Can Expect As A Client

  • Full compliance with real estate laws, fiduciary duties, and Code of Ethics
  • Someone who listens to your needs and builds a plan according to them
  • Laid out expectations of the process from the start, rather than waiting to a hurdle happens
  • Confidentiality of your personal matters and finances
  • Empathy, experience, and solutions when the going gets tough
  • And ALWAYS a genuine smile, big heart, and professional attitude
 
What You Can Expect As An Agent In Our Office
  • To be treated as a member of our family, yet receive individualized 1:1 time
  • The comfort of knowing that if you make a mistake, it’s okay. We’ll work together to correct and learn from it
  • An open door that accepts honest and constructive feedback, new ideas, and an ear to listen
  • Continuous training that meets the needs of all different learning styles and time schedules
  • Support and collaboration amongst a team of diverse professionals from the agents, to the administrative assistant, to the Sales Director, to our corporate staff- you’re surrounded by a team
  • Constant drive to meet goals and achieve what you set out to achieve
 
Accreditations:
  • Lead Airport Customer Service Team at Delta Air Lines to receive the “Triple Crown Award”- Delta Air Lines’ toughest achievement encompassing safety, on-time, and customer service
  • Lead Airport Customer Service Team at Delta Air Lines to Achieve “A Station of the Year” Award- Delta Air Lines’ award for best performance scorecard in “A” Station category
  • Recipient of the “You Make A Difference Award”
  • Licensed as Pennsylvania Real Estate Salesperson in 2016
  • Member of the National Association of REALTORS®
  • Member of the Pennsylvania Association of REALTORS®
  • Member of the REALTORS® Association of Metropolitan Pittsburgh
  • Member of the West Penn Multi-List Service
  • RENE- Real Estate Negotiation Expert Certification