Overall working with Michelle was a delight. After a few minutes into the first showing we could tell that she was the agent for us a truely no fluff, Honest person who made us feel comfortable. Every Questions was answered with her professional opinion, which were always backed up with facts. She was always responsive to a call,text,email so it really felt like she was investing 110% of her time and effort into us. As for the buying process. Same sentiments apply. I was never worried that something would be missed or overlooked. She helped us negotiate and successfully got us more for our money. I would suggest her to anyone. She is the type of agent that when things are all over with and the transaction is complete you look back and have a new friend to go along with a new home.